FAQ
Good to know
How long does it take?
Most guests spend 25–45 minutes on the route, and you can take your time.
What does a ticket cover?
Tickets are sold per car. One ticket admits one vehicle and everyone in it for the timed window you choose.
What if it rains or snows?
The show runs in most weather. If we ever close for safety, your ticket is good for any other night this season.
Can I come outside my time slot?
Please arrive within your window so we can keep entry smooth. Running late? Come to the gate and we'll do our best to fit you in.
Are pets allowed?
Yes — leashed pets are welcome since you stay in your car.
Is it accessible?
Yes. The route is fully drivable, and we have accessible parking and restrooms. See our accessibility page for details.
Can I get a refund?
Tickets are date-flexible within the season. See our terms of sale for the full policy.